Terms & Conditions - Lomerre - natural handmade cosmetics
Lomerre - natural handmade cosmetics

Ordering from lomerre.com:


Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. All prices shown are inclusive of applicable tax.

lomerre.com reserves the right to cancel and refund orders.


Delivery schedule:

We process all orders promptly.

 


Payment:

We accept online payments via PayPal which allow you to pay with your credit or debit card. All payments are made to lomerre.com in EUR. The currency display on site is for conversion illustration purposes in your local currency only.


Packaging:

At lomerre.com, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens.


Deliveries to European countries

We provide european shipping. Shipping cost are calculated automaticaly at checkout.
Estimated delivery time 7 days for European counties.

 


International shipping:

Shipping cost are calculated automaticaly at checkout.
USA - 10 days. Rest of the world 10-14 days.
 

Discount Codes:

Applicable discount codes must be used at the time of ordering - we will not refund retrospectively.


Returns:

If you are unhappy with your purchase or wish to cancel your order, please advise us within 14 working days commencing from the day after delivery. We will make a refund, provided the goods are returned in their original condition and packaging and for hygiene reasons - unused and untested. Please quote your order reference when you return your item. You can exercise your right to cancel in writing or by emailing us throught our contact form.


The return postage costs for sending products back to us is your responsibilty.

 
Please advise of any discrepancies with your order within 7 days.

 
Please note it is the the responsibility of the buyer to provide the correct address details. We will not be held responsible for items not received/delayed due to incorrect details being submitted.


VAT :

All lomerre.com prices shown are inclusive of VAT.